Shipping policy

Thank you for choosing Aquassential! We're excited to get your HydraBlend portable blender to you as quickly and efficiently as possible. Please review our shipping policy below:

Processing Time:

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays) after payment confirmation.
During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

Shipping Methods & Delivery Times:

We offer several shipping options to meet your needs, which will be presented at checkout.
Estimated delivery times will vary depending on your location and the selected shipping method.
Please note that these are estimates and are not guaranteed delivery dates.
We primarily ship within the United States. For international shipping, please contact us for availability and rates.

Shipping Costs:

Shipping costs are calculated at checkout based on your order weight, destination, and selected shipping method.
We may offer free shipping promotions from time to time. Please check our website or promotional materials for details.

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

You can track your order's progress through the carrier's website.

Shipping Address:

Please ensure that you provide a complete and accurate shipping address at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes can be made after the order has been processed.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged in transit, please contact us immediately.

We will work with the carrier to investigate the issue and find a resolution.
Please keep all packaging materials and damaged items as they may be required for the claim process.

Questions & Contact:

If you have any questions or concerns regarding our shipping policy, please contact us at info@aquassential.com or (305) 497-1353.

We appreciate your business and are committed to providing you with a seamless shopping experience.